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Frequently Asked Questions (FAQ)

Welcome to the E-Lighthouse Network Planner (ENP) FAQ section. Below, you'll find answers to the most commonly asked questions about ENP.
If you need further assistance, feel free to contact our support team.

General Questions

Q1: What is E-Lighthouse Network Planner (ENP)?

A: ENP is a cutting-edge tool for planning, analyzing, and optimizing IP/MPLS/SR and transport multivendor networks.
It provides simulation, forecasting, and optimization capabilities to help network professionals design more efficient and resilient infrastructures.

Q2: Who can benefit from using ENP?

A: ENP is designed for:

  • Network planners and architects – To model and optimize network growth.
  • Engineers and operations teams – To analyze network resilience, provisioning, and risk scenarios.
  • Service providers and enterprises – To optimize transport and IP/MPLS networks for cost efficiency.
  • Research institutions and consultants – To conduct simulations and predictive analytics for future network planning.

Q3: What types of networks does ENP support?

A: ENP supports a wide range of network technologies, including:

  • IP/MPLS and Segment Routing (SR) networks
  • Optical transport networks (OTN/DWDM)
  • Microwave and multi-layer (IP + Transport) environments
  • Multi-vendor and multi-domain architectures

Q4: How is ENP different from other network planning tools?

A: ENP stands out due to:

  • Multilayer analysis: Integrated simulation of IP, optical, and microwave networks.
  • Advanced AI-driven forecasting: Traffic demand prediction and network bottleneck analysis.
  • Modular architecture: Extensible via plugins for specialized features like smart provisioning and failure analysis.
  • Multi-vendor compatibility: Seamless integration with different network controllers, OSS/BSS, and SDN solutions.

Technical Questions

Q5: Does ENP support real-time network data integration?

A: Yes! ENP can ingest real-time network data from:

  • Network controllers (e.g., SDN controllers)
  • NMS (Network Management Systems)
  • OSS/BSS platforms
  • Performance monitoring (PM) and telemetry data sources

This allows for up-to-date simulation, forecasting, and risk analysis based on live network conditions.

Q6: Can ENP perform "What-If" scenario simulations?

A: Absolutely. ENP enables What-If analysis to test the impact of:

  • Network failures
  • New traffic demands
  • Topology changes
  • Updated routing policies
  • Capacity upgrades

Users can visualize and compare before-and-after network states, helping them make informed decisions.

Q7: How does ENP handle network failure analysis?

A: ENP evaluates fault tolerance at the service level, considering:

  • Redundancy mechanisms at both IP and transport layers.
  • Traffic rerouting strategies in case of failures.
  • Recovery mechanisms, including MPLS FRR, SR-TE, OTN protection, and Shared Risk Groups (SRGs).
  • Automated risk reports for post-failure assessment.

Q8: Can ENP be customized to a client's specific needs?

A: Yes! ENP offers custom feature development to align with unique client architectures.
Examples of client-specific customizations include:

  • Tailored optimization algorithms for network expansion.
  • Custom integrations with existing OSS, BSS, NMS, or SDN controllers.
  • Personalized reporting and visualization based on enterprise KPIs.
  • Automated provisioning workflows aligned with internal business processes.

Deployment & Licensing Questions

Q9: What deployment options are available for ENP?

A: ENP can be deployed in multiple environments, including:

  • On-premises installations for high-security environments.
  • Private cloud deployment for scalable computing.
  • Hybrid deployments integrating on-premises and cloud-based resources.

ENP is designed to be flexible and adaptable to any customer infrastructure.

Q10: Does ENP require internet access to function?

A: No. ENP can be deployed in isolated environments without requiring internet access, making it suitable for secure and air-gapped network environments.

Q11: What licensing options are available?

A: ENP offers flexible licensing models, including:

  • Perpetual licenses for long-term installations.
  • Subscription-based licensing with regular updates.
  • Feature-based modular licensing, allowing customers to select only the functionalities they need.

Contact our sales team for more details on licensing models tailored to your organization.

Support & Training Questions

Q12: What kind of support does ENP provide?

A: ENP provides comprehensive support services, including:

  • Technical assistance via email and helpdesk.
  • Software updates and patches.
  • Performance tuning and troubleshooting assistance.
  • Custom feature development support.

Q13: Is training available for new users?

A: Yes! We offer:

  • Onboarding sessions for new customers.
  • Detailed user documentation and tutorials.
  • Personalized training sessions for teams.
  • Webinars and workshops on best practices.

If your question isn’t listed here, feel free to reach out to our support team for assistance!